Shipping Policy

Practical detail - US-focused timing: Standard shipping is complimentary for all gocontigo orders delivered within the United States, the only market currently served.

Taxes

Applicable procedure - Service-led review: Sales and similar taxes are calculated and collected when applicable law requires them.

Shipment tracking

How we apply this - Clear expectation: Customers receive tracking information once the shipment enters the carrier network, although activation may not be immediate.

Processing and transportation estimates

Customer outcome - Policy-based direction: The published schedule consists of 1-2 business days for processing plus approximately 4-6 business days for carrier delivery.

Address corrections and cancellation

Service approach - Store-specific commitment: Please report an address error as soon as possible. Before shipment we can review a correction or cancellation, but afterward the Refund Policy applies.

Customer service contact

What this means - Clear responsibility: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobreeze.shop

Phone: 512-994-9357

Physical and return address: 30 Amy Ln, Albany, New York, 12205, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).