Payment Policy

Customer information - Transparent process: Every price and payment at gocontigo is denominated in USD; legally required taxes may be added during checkout.

About Credit/Debit Card

Process clarification - Accessible support: Checkout can accept eligible cards issued through Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Payment approval and protection

Practical application - Outcome-based explanation: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Declined transactions and credits

Service approach - Consistent coverage: A card decline may require an address correction or issuer assistance. Refunds that have been approved are credited to the original form of payment within 5-10 business days.

Merchant and customer service details

Order guidance - Careful summary: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobreeze.shop

Phone: 512-994-9357

Physical and return address: 30 Amy Ln, Albany, New York, 12205, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).